Shipping & returns

Online checkout is coming soon. Until then, come through the shop at 219 West 145th Street, New York, NY 10039, or email respecthethrottle145@gmail.com to ask about an item.

Processing and shipping

Orders ship within [owner to set: e.g. 2–3] business days. We ship to [owner to set: e.g. the United States]. Shipping costs and delivery estimates are shown at checkout. When your order ships, you’ll get an email with tracking.

Returns and exchanges

You can return or exchange unworn, unwashed items with their tags on within [owner to set: e.g. 14] days of delivery. Email respecthethrottle145@gmail.com with your order number to start a return.

• Helmets can only be returned unused, in their original packaging, with all protective film still on. Once a helmet has been worn, we can’t take it back.
• Items marked final sale can’t be returned.
• Unless the item was our mistake, return shipping is paid by [owner to set: the customer / us].

Damaged or wrong items

If something arrives damaged or isn’t what you ordered, email us within [owner to set: e.g. 7] days of delivery with your order number and a photo, and we’ll make it right.

Refunds

Once we receive and check a return, we refund the original payment method within [owner to set: e.g. 5–10] business days. Original shipping costs aren’t refunded unless the mistake was ours.

Pickup

Local? Ask about picking up your order at the shop, 219 West 145th Street.